Customer Care Manager (w/m/d)

Job Title: Customer Care Manager (w/m/d). Be the first point of contact for customers, design customer interactions, analyze and solve requests, document solution paths, and contribute to improving knowledge database.

Requirements

• problem-solving skills
• positive attitude
• solution-oriented approach
• technical expertise in software
• knowledge management skills
• team collaboration skills

Benefits

• health insurance
• pension plan
• vacation time
• sick leave
• mental health support