Tax Services Intake Associate

The tax intake associate serves as an on-site liaison and intake associate for community members accessing tax services at 178 Broome Street, Henry Street Settlement’s Workforce Development Center.

Requirements

• Sensitivity towards and ability to work patiently with diverse individuals
• Service-oriented mindset and ability to maintain confidentiality of client data
• Tech proficient: Windows, Google, databases; scanning and uploading documents; Salesforce & Slack a plus
• Clear, patient, and supportive verbal and written communication skills
• Bilingual strongly preferred - English/Spanish/Chinese/French