Senior Community Health Worker, Ambulatory Care Network (Hybrid-Telework/Office)

The Ambulatory Care Network (ACN) is a department within the Los Angeles County Department of Health Services (DHS) that provides world-class, compassionate health care to everyone. The ACN Patient Access Center helps align and simplify patient access services, while leveraging technology and operational efficiencies and expertise.

Requirements

• Excellent communication skills
• Ability to work independently
• Ability to use several technological platforms simultaneously
• Provide personalized customer service by responding to patients' individual needs
• Ability to provide clear and concise instructions
• Engage in active listening with patients, confirming or clarifying information and ability to diffuse levels of frustration

Benefits

• Medical, dental, and vision insurance
• Retirement plan
• Paid time off
• Life insurance