We are looking for a FOH manager to oversee daily operations of a restaurant, manage staff, and contribute to the growth and success of the company. The ideal candidate has an entrepreneurial spirit, is a self-starter, and wants to work in a dynamic and fast-paced hospitality company.
Requirements
- Assists in hiring and training staff
- Ensure guest satisfaction, resolve conflicts and complaints as they arise
- Contribute to the positive company culture and continue to cultivate regulars
- Communicate with HR and accounting regarding invoicing and payroll
- Double check all orders that come in
- Knowledge of the food menu and table numbers
- Collect payments whether in cash or credit
- Issue refunds, and price adjustments
- Proficiency in Toast POS and OpenTable
- Strong communication and time management skills
- Customer satisfaction-oriented
- Manages and oversees scheduling, adjusts schedules on the fly when needed
- Handles disciplining and terminating employees in accordance with restaurant policy
- Preforms daily health inspections and oversees food handling
- Frequent quality control checks on food
- Ensure compliance in accordance with capacity and liquor regulations
- Manages liquor, beer and wine inventory and works with BOH for purchases of food and supplies
- Manages swag inventory and communicates order needs with brand manager
- Conducts daily checks of restaurant and equipment to ensure compliance with health, safety, food handling and hygiene standards.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Dining Discounts