Senior Product Manager, Fleet Platform

Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We are looking for a Senior Product Manager to own and evolve our Fleet Platform, an integrated system that powers our internal operations and provides clear, accurate, and timely visibility into the performance of Gridware’s fleet.

Requirements

• Define and own the long-term strategy for our Fleet Platform, grounded in customer needs, operational requirements, and technical feasibility.
• Translate complex environmental, modeling, and operational insights into a cohesive roadmap that integrates models, backend services, and UI.
• Lead cross-functional teams to deliver an integrated, high-performing fleet system that integrates GIS visibility, centralized remote operations, intelligent backend services, and model-driven insights into a unified, high-reliability product experience.
• Manage product documentation, requirements, and alignment across engineering, operations, and customer-facing teams.
• Build strong partnerships with data science and fleet engineering teams to ensure new insights translate into functional, valuable product experiences.
• Customer & Stakeholder Engagement: Ensure the product delivers clarity, value, and actionability for internal operators and complements Commercial product needs
• Work with operations and customer teams to identify and prioritize problems that directly improve reliability, responsiveness, and customer experience.
• Define KPIs and success metrics for fleet reliability, operational efficiency, and customer experience.
• Ensure the fleet product is performant, maintainable, and built with the right controls, observability, and operational rigor.

Benefits

• Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
• Paid parental leave
• Alternating day off (every other Monday)
• “Off the Grid”, a two week per year paid break for all employees.
• Commuter allowance
• Company-paid training