Software Engineer, Applied AI, Commerce AI

We're looking for a Software Engineer to join our Applied AI team, Commerce AI. As a software engineer, you will work on building foundational systems that allow our conversational agents to scale globally, ensuring a rapid onboarding experience for merchants and enabling a seamless headless implementation for those who prefer to own the user experience. The team is transforming how enterprises connect with customers through the power of AI.

Requirements

• Bachelor’s degree or equivalent practical experience
• 2 years of experience with software development in one or more programming languages
• 1 year of experience with one or more of the following: speech/audio, reinforcement learning, ML infrastructure, or specialization in another ML field
• 1 year of experience with ML infrastructure
• Experience with Large Language Models and evaluation frameworks
• 2 years of experience with data structures and algorithms
• Experience building and scaling platform infrastructure for SaaS or e-commerce products
• Experience in product sense with a focus on developer experience (DX) and merchant tooling
• Experience developing accessible technologies
• Ability to work in an agile, "0-to-1" environment, managing projects from conception to launch

Benefits

• 401k Matching
• Generous Paid Time Off
• Retirement Plan
• Relocation Assistance