Outside Sales Representative

Gillman Home Center is seeking an Outside Sales Representative to grow sales and provide excellent customer service to customers and contractors. The position is full-time, 45 hours/week, Monday-Friday, with a focus on delivering solutions and building customer relationships. The role involves account management, product knowledge, and travel to job sites.

Requirements

• Provide excellent service to customers.
• Treat all team members, vendors, and customers with courtesy and respect.
• Greet and assist customers in a positive, approachable manner.
• Develop relationships with customers and provide excellent service.
• Utilize various software to create accurate take-offs, estimates, quotes, customer orders, purchase orders, and invoices.
• Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, customer concerns, and scheduling of deliveries and installations.
• Thoroughly explain orders to customers.
• Order product in correct color, size and quantity from the vendor.
• Ensure that all product is invoiced before leaving the store.
• Research credits, returns, and late payments as needed.
• Follow-up with customer from quote to project completion.
• Travel to homes or job sites to take measurements, ensure compatibility of product with the job site.
• Work with the Sales Manager to resolve any customer complaints, product damage, or other issues.
• Provide in store support as required.

Benefits

• Medical Insurance
• Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
• 401k plan with employer contribution
• Company paid $25k Life Insurance Plan
• Employee discount
• Vacation time