Consultant-Network Engineer/Analyst
GenpactGurgaon, Haryana, India
Posted March 24, 2026
Full Time
About the Company
Genpact is a global professional services firm that delivers advanced technology solutions, combining process intelligence and artificial intelligence to transform business operations. The company specializes in digital transformation, business consulting, and AI-driven services across sectors such as banking, insurance, healthcare, energy, automotive, and retail. By leveraging a robust partner ecosystem and a culture of continuous learning, Genpact delivers measurable outcomes and lasting value for leading enterprises worldwide. Its client-centric approach and decades of proven trust distinguish Genpact as a trusted partner for organizations seeking innovative, data-driven solutions.
Job Description
Genpact is seeking a Consultant-Network Engineer/Analyst to provide end-user support and log Helpdesk calls into the Helpdesk system. The successful candidate will be responsible for opening, resolving, and closing tickets, escalating issues to other IT groups or outside vendors as necessary. They will also assist users with desktop operating systems and application software, manage Exchange user administration, and provide VoIP support.
Requirements
- Bachelor's degree in information technology or a related field
- Experience in network engineering/analysis
- Proficiency in network protocols, wireless technologies, and security practices
- Strong problem-solving skills and attention to detail
- Excellent communication skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Employee Assistance Program
- Life Insurance