Consultant-Desktop/Mobile end user Support

Genpact is hiring a Consultant-Desktop/Mobile end user Support to provide end-user support and log Helpdesk calls. Responsibilities include troubleshooting Windows, macOS, iOS, and Android platforms, managing Exchange user administration, and providing VoIP support.

Requirements

• Bachelor’s degree in information technology or a related field
• Experience in desktop/mobile end-user support
• Proficiency in troubleshooting Windows, macOS, iOS, and Android platforms
• Strong communication skills and customer service orientation
• Ability to work independently and manage multiple priorities effectively

Benefits

• Equal Opportunity Employer
• Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Work Arrangements
• Professional Development Opportunities
• Collaborative and Dynamic Work Environment