Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We are seeking a strategic and analytical Sr. Partner Insights Manager to lead insights, analytics, and operational excellence across our Partner Organization.
Requirements
- 10+ years of experience in data analytics, partner operations, or program management within a SaaS or technology environment.
- Strong understanding of partner ecosystems, rebate/incentive programs, and GTM models in B2B or CCaaS.
- Proficiency in Excel, SFDC, Tableau, and strong data analysis skills.
- Proven experience managing rebate accruals, payment validation, and financial reconciliation.
- Strong analytical, organizational, and communication skills with a focus on driving actionable outcomes.
- Bachelor’s degree in Data Analytics, Finance, Business Administration, or related field (MBA or Master’s preferred).
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments