Sr. Partner Insights Manager
GenesysIndiana, Pennsylvania, United States • Maryland, United States • Chapel Hill, North Carolina, United States
Posted December 15, 2025
125400 - 233000 USD year
Full Time
About the Company
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We are seeking a strategic and analytical Sr. Partner Insights Manager to lead insights, analytics, and operational excellence across our Partner Organization.
Requirements
- 10+ years of experience in data analytics, partner operations, or program management within a SaaS or technology environment.
- Strong understanding of partner ecosystems, rebate/incentive programs, and GTM models in B2B or CCaaS.
- Proficiency in Excel, SFDC, Tableau, and strong data analysis skills.
- Proven experience managing rebate accruals, payment validation, and financial reconciliation.
- Strong analytical, organizational, and communication skills with a focus on driving actionable outcomes.
- Bachelor’s degree in Data Analytics, Finance, Business Administration, or related field (MBA or Master’s preferred).
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments