Product Management Director, CRM & Strategic Platform Integrations
GenesysIndiana, Pennsylvania, United States • Cambridge, Massachusetts, United States • Chapel Hill, North Carolina, United States
Posted December 15, 2025
169300 - 314300 USD year
Full Time
About the Company
Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Job Description
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The company is transforming the customer experience landscape through empathy, innovation, and AI-driven technology.
Requirements
- Strategic Platform Ownership
- Product Vision and Roadmap
- AI-Driven Innovation
- Cross-Functional Leadership
- Ecosystem and Partnerships
- Business Outcomes and KPIs
- Executive and External Representation
Benefits
- Medical, Dental, and Vision Insurance
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments