A Product Engineer is responsible for overseeing the RMA service lifecycle, identifying and solving technical challenges, and collaborating with teams to ensure product meets customer requirements.
Requirements
- Oversee the start of manufacturing process to ensure productivity and safety.
- Design RMA process referencing the product manufacturing processes.
- Review product specification with Foxconn and customer teams.
- Determine and select product BOM to prepare RMA material usage.
- Communicate directly with customers product engineering teams during the RMA process to review process & specifications.
- Product Engineer to have a deep learning of shop floor systems and Wareconn.com to maintaining BOM and process through cloud systems.
- Determine proper tools, equipment and fixtures and ensure they are properly distributed to service production.
- Create or revise product SOP’s for RMA work.
- Manage process for line once operational.
- Experience in managing and handling of electronic tools, equipment and fixtures.
- PCB/PCBA experience is highly preferred.
- Ability to read and interpret electrical schematics is highly preferred.
- Advanced analytical and problem-solving skills.
- Proficient in software and hardware systems.
- Skilled with Microsoft Office (Word, PowerPoint, Excel, Outlook, etc.).
- Excellent written and verbal communication.
- Organizational skills for planning, multitasking, and time managing.
- Attention to detail.
- Strong intrapersonal skills.