A Product Engineer is responsible for overseeing the RMA service lifecycle, identifying and solving technical challenges, collaborating with teams, and monitoring performance for continuous improvement.
Requirements
- Oversee the start of manufacturing process to ensure productivity and safety.
- Design RMA process referencing the product manufacturing processes.
- Review product specification with Foxconn and customer teams.
- Determine and select product BOM to prepare RMA material usage.
- Communicate directly with customers product engineering teams during the RMA process to review process & specifications.
- Product Engineer to have a deep learning of shop floor systems and Wareconn.com to maintaining BOM and process through cloud systems.
- Determine proper tools, equipment and fixtures and ensure they are properly distributed to service production.
- Create or revise product SOP’s for RMA work.
- Manage process for line once operational.