Failure Analysis Engineer (FAE) (EPD II)

Conduct failure analysis and repairs for products such as motherboards, GPU computing cards, and servers. Analyze customer complaint issues and provide detailed solutions. Perform root cause analysis on defects, deliver feedback, and prepare comprehensive reports.

Requirements

• Bachelor's degree in Electrical & Computer Engineering, Computer Science or related study
• Minimum 3 years of experience with system level test in manufacturing test environments
• Self-motivated with a strong desire to learn and adapt to new technologies and processes
• Strong customer service and satisfaction mindset
• Flexibility and ability to work effectively in a dynamic, high-pressure manufacturing environment
• Strong commitment to meeting deadlines and achieving production goals
• Strong analytical and problem-solving skills
• Experience in handling electronic products or related hardware is a plus
• Excellent communication skills for collaboration with cross-functional teams and reporting findings
• Fluent in English; proficiency in Mandarin is a plus but not required
• Helpful to have familiarity with Linux/Unix/Python

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance