SaaS Implementation Consultant

Seeking a SaaS Implementation Consultant with 5+ years technical implementation consulting experience of SaaS solutions, hands-on experience with software and integration configuration, and a passion for customer satisfaction.

Requirements

• Consulting background with 5+ years technical implementation consulting experience of SaaS solutions
• Hands-on experience with software and integration configuration, including coding (e.g., XML/HTML)
• Good understanding of cloud technology principles and service delivery organization targets
• Proven ability to analyze complex enterprise-level challenges and deliver innovative, practical solutions
• Experience managing mid-market and enterprise projects with ambitious deadlines in dynamic, fast-paced environments
• Excellent presentation skills, with the ability to present business and project solutions effectively to diverse audiences
• Skilled at identifying obstacles, troubleshooting issues, and seeking support when needed
• Ability to deeply engage with customers, uncover their core needs, and address the real problems they aim to solve
• Proactive mindset, able to anticipates customer needs beyond initial requests, simplifies processes, and delivers efficient, user-friendly solutions
• Dedication to customer success, ensuring customer satisfaction through clear, consistent communication and follow-ups

Benefits

• Equal Opportunity Employer
• Diverse team of 10,000 strong
• Dynamic, inclusive culture
• Limitless learning and growth
• Fortive Business System (FBS) to accelerate positive impact