Technical Account Manager
FortinetLondon, England, United Kingdom • City of London, England, United Kingdom
Posted October 7, 2025
Full Time
About the Company
Fortinet makes possible a trusted digital world by protecting people, devices, and data everywhere to securely accelerate digital transformation.
Job Description
The Technical Account Manager will develop a deep understanding of customer needs and provide tailored technical solutions. They'll help keep customers’ environments healthy by identifying issues, improving their customer experience, and optimizing ROI through best practices. This role requires a proactive approach and ownership of customer issues.
Requirements
- Develop a deep understanding of customer business/technical needs
- Troubleshoot full range of Fortinet products
- Manage customer communication and expectations
- Participate in customer conferences
- Produce service reports
- Report software/hardware issues
Benefits
- Competitive salary
