Customer Insights Manager
FootasylumEngland, United Kingdom
Posted September 29, 2025
Full Time
About the Company
Footasylum is a retailer that values diversity and wants to build happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds.
Job Description
The Customer Insights Manager will be a key collaborator within Footasylum, reporting to the Head of Marketing and working cross-functionally with teams to gather, analyse, and synthesise customer data to inform brand messaging, campaign strategies, and product development.
Requirements
- Proven experience in customer insights, market research, or data analytics
- Demonstrated success in working cross-functionally to translate data into actionable strategies
- Experience with trend analysis, customer segmentation, or campaign optimisation is highly desirable
- Proficiency in data analysis and visualisation tools
- Strong understanding of customer data platforms, CRM systems, and market research methodologies
Benefits
- Opportunity to work with a cross-functional team
- Chance to develop and present clear, compelling reports and visualisations
- Influence cross-functional teams to adopt customer-centric strategies
