IT Field Engineer (UK Guildford)
Focus GroupEngland, United Kingdom
Posted August 12, 2025
35000 - 35000 GBP year
Full Time
About the Company
Welcome to Focus Group. Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need. SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill. Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times. Leaving you free to focus all your energy on the important stuff. Like growing your business. Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy Let’s connect. Let’s grow.
Job Description
Focus Group is a rapidly growing independent provider of essential business technology, aiming to provide digital workplace solutions to over 30,000 customers. They are seeking an IT Technical Field Engineer to join their dynamic team and provide remote and onsite support for customers across various sectors. The role involves installing and configuring network infrastructure, troubleshooting technical issues, and ensuring exceptional customer service.
Requirements
- Experience in IT or Telecom Support or Delivery
- Hands-on experience in network equipment installation and configuration
- Strong communication skills
- Excellent organizational and attention to detail
- Ability to manage multiple priorities
- Proficiency with Microsoft technologies
- Experience with network equipment from vendors like Draytek, SonicWall, Fortinet, Watchguard, Meraki, Cisco, Unifi, Netgear, and HP Aruba
- Valid UK driving license (for field roles)
Benefits
- Dynamic, varied role
- Supportive team
- Growth and development opportunities
- Inclusive culture
- Happy work environment
