Customer Experience Consultant
FleetPartnersSydney, New South Wales, Australia
Posted August 29, 2025
Full Time
About the Company
FleetPartners Group is an ASX 300 listed, vehicle leasing, fleet management and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 90,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.
Job Description
FleetPartners Group is seeking a Customer Experience Consultant to manage customer inquiries, resolve issues, and ensure positive customer interactions. The role requires strong communication, problem-solving skills, and a customer-focused mindset. It's a fast-paced, dynamic environment with career growth opportunities, values of 'C-A-R-E,' and an inclusive workplace.
Requirements
- 3+ years experience in a customer service environment (call centre, retail, hospitality)
- Proven ability to resolve complex customer issues
- Strong problem-solving skills and initiative
- Excellent verbal and written communication skills
- Ability to build relationships and collaborate effectively
- Customer-focused mindset
Benefits
- Flexible and hybrid working arrangements
- Additional days of annual leave
- Parental leave
- Dress for your Day policy
- Rewards programme
- Employee benefits
