Customer Solutions Advocate (Collections)
Fifth Third BankGrand Rapids, Michigan, United States
Posted December 18, 2025
Full Time
About the Company
Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions.
Job Description
Make banking a Fifth Third better. We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
Requirements
- Pursue communication with defaulted customers
- Monitor delinquent accounts
- Display effective time management skills
- Skip trace accounts
- Employ conflict management skill set
- Multi-task and work independently
- Mentor and train peers
- Escalate complaints and/or accounts
Benefits
- Comprehensive benefits
- Differentiated compensation offerings