Area Sales Manager (ASM) I

We are seeking an Area Sales Manager to lead a team of Mortgage Loan Originators in residential mortgage sales and cross-selling objectives. The successful candidate will have experience in residential mortgage sales, leadership, and management, with a strong focus on customer service and risk management.

Requirements

• Develop and foster referral source relationships
• Develop a sales culture and sales focused environment within team
• Develop and foster relationships with Financial Center personnel to build business and referrals
• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures
• Manage a team of at least 5 MLOs
• Manage personal and team production via local and Bancorp reporting and KPIs
• Hold business plan reviews with sales team
• Build strategic and tactical plans for driving volume growth in assigned area
• Participate in sales calls with MLOs
• Assist departmental management in identifying possible improvements in systems and procedures
• Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data
• Monitor compliance issues
• Monitor quality levels of loan originators to insure adherence to standards
• Serve as an intermediary for loan issues with processing manager and underwriting manager
• Perform Human Resource tasks for the team
• Recruit, hire, and train new loan officers

Benefits

• Excellent verbal, written, presentation, people, and diplomacy skills
• Ability to motivate team, work independently, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment