UK Key Account Manager (maternity cover)
FamlyLondon, England, United Kingdom
Posted January 7, 2026
Full Time
About the Company
Famly is on a mission to give children the best possible start to life by supporting the people who make that happen every day: early-years professionals.
Job Description
Famly is looking for a Key Account Manager to drive retention, growth, and deep partnerships across our UK accounts. As a Key Account Manager, you will take full ownership of your portfolio, serving as the primary contact and trusted advisor for your customers.
Requirements
- 2+ years' experience in strategic account management or customer success
- Strong executive-level communication and interpersonal skills
- Positive, solutions-focused mindset
- Commercial sharpness with an understanding of what drives growth and ownership of outcomes
- Strategic thinking and creativity to align customer objectives with Famly's business goals
- Calm under pressure, able to handle escalations and shifting priorities while maintaining professionalism
- Proficiency with CRM tools (e.g. HubSpot) and the ability to analyse account data
Benefits
- Top-tier equipment (noise-cancelling headphones included)
- Onsite learning from peers, leaders and coaches as well as regular team and company activities
- Ongoing personal and professional development beyond sales skills
- A mission you can believe in - and see the impact of daily
