Account Manager Small Accounts Portuguese Market

We're looking for an Account Manager for Small Accounts for the Portuguese Market to give the best support to our existing customers. The role involves building and maintaining strong, long-term relationships with customers, proactive engagement, understanding client needs, and creating personalized strategies to drive satisfaction, retention, and growth.

Requirements

• Native level of Portuguese and good level of English
• Customer-focused experience in support or satisfaction roles and sales roles
• Passion for simplifying processes and removing obstacles for customers and colleagues
• Ambitious, proactive, and a positive team player with strong organizational skills
• Confident using CRM tools and unafraid to pick up the phone to support clients
• Ready to thrive in a fast-paced, startup environment
• Eager to take ownership and contribute to continuous improvement

Benefits

• High growth, multicultural and friendly environment
• Save expenses with Cobee and get your salary in advance with Payflow
• Healthy life with Gympass
• Private health insurance with Alan
• Language classes with Yolk Academy
• Discounts with Syra, Nora, and Apeteat
• Flexible schedules, pet-friendly, and no dress code