Support Service Desk Engineer [Level 1]

We're looking for a talented support engineer to join our team as a Support Service Desk Engineer. As a Support Service Desk Engineer, you'll contribute to building a safer, more open internet for millions worldwide.

Requirements

• Advanced English (both writing and speaking)
• Advanced verbal/written communication skills, ability to deal with difficult conversations
• Excellent time management, organizational skills, ability to handle multiple concurrent tasks and projects with minimal supervision
• Logical thinker with analytical and problem-solving mindset, skills in unfavorable conditions
• Ability to diagnose problematic events or issues, troubleshooting skills
• Up-to-date technical knowledge, understating of modern software
• Ability to accurately keep records with attention to details
• Ability to work a flexible schedule with night shifts
• Ability to learn and develop yourself on a daily basis

Benefits

• Work with a global team of over 700 people
• Opportunity to make a meaningful impact on online privacy and security
• Flexible schedule with night shifts
• Opportunities for career growth and development