Service Manager - Charging Infra
Exponent EnergyChennai, Tamil Nadu, India • Bengaluru, Karnataka, India • Delhi, India • Mumbai, Maharashtra, India
Posted October 9, 2025
Full Time
About the Company
We're an energy startup that's unlocked a 15-minute full charge for EVs - on any vehicle format & Li-ion cell 🚛 🔋⚡️
Job Description
Exponent is seeking a Service Manager for the After Sales team in Bengaluru, NCR, and Chennai. The role focuses on increasing market share within Bengaluru and expanding the electric charging infrastructure for EVs by providing support to field teams across various activities, processes, and customer experience. The company emphasizes a fast-paced, collaborative environment.
Requirements
- Design end-to-end charging station operations, maintenance, service response, and field team workflows.
- Define standard operating procedures (SOPs) for recurring activities and ensure adherence.
- Drive Visibility and Cross-Functional Resolution on Customer Experience (CX) Issues.
- Streamline Cross-Team Program Management Across various network programs.
- Identify and mitigate process bottlenecks.