Customer Service Liaison with Arabic, Poland

Exact Sciences is a world-leading team in personalized medicine. We're looking for a Customer Service Liaison II to provide a vital link between customers, sales force, and internal commercial operations group. The role involves handling multiple tasks, answering queries from diverse customers, and creating favorable perceptions of the company.

Requirements

• Bachelor's degree in modern languages or another field related to the essential duties of the position
• Fluency in English and Arabic (C1 or above per CEFR framework)
• 3+ years of customer service experience in a medium or large sized company
• Deep understanding of drivers of customer satisfaction
• Proficient in the use of Microsoft Suite, Salesforce, or other case management tools

Benefits

• Helping change lives
• Inclusive culture
• Robust benefits to support your life