Join Evolv's Technical Sales & Solutions (TS&S) team as an Associate Solutions Engineer focused on deployments. Install systems, train operators, and support go-lives while helping certify and train channel partners.
Requirements
- Certify: Achieve Professional Service Technician certifications on all Evolv Express generations and Expedite.
- Participate & Qualify: Join live customer installations to understand a real-world deployment.
- Install Independently: By Day 30, be able to install the full suite of Evolv systems independently, following TS&S safety, quality, and documentation standards.
- Troubleshooting Proficiency: Build confidence in minor installation troubleshooting (e.g., configuration, connectivity, and setup validations) so that routine issues are quickly resolved on-site.
- Training Excellence: Become a professional at delivering operator training across our core verticals (education, healthcare, sports & entertainment), adapting content to audience and environment.
- GoLive Support: Support go lives from start to finish, ensuring operators, supervisors, and stakeholders are prepared.
- Deployments to Standard: Learn how to exit a deployment site to the Evolv standard, including completing the post deployment survey/QA checklist and handing off notes to CS/Support.
- Own Small Deployments: By Month 3, be able to execute the entire deployment process solo for installations up to 4 systems.
- PreSales Foundations: Develop working competency in site surveys, ConOps (Concept of Operations) creation, and presales activities including pilots, demos, and PoCs.
- PreSales Certification: Earn Professional Certification covering core presales activities and documentation standards.
- Apply PreSales to Deployments: By Month Six, confidently conduct minor presales tasks when needed, run site surveys independently, and draft ConOps—with a strong understanding of how presales inputs improve installation quality and customer outcomes.
- Channel Enablement: Learn and apply channel partner certification processes for deployment:
- Create professional installers across all Evolv products.
- Train partners to be effective operator trainers who meet Evolv standards.
- Field Leadership: By Month 12, demonstrate the capability to serve as the onsite lead for major deployments when needed—owning plan, execution, quality, safety, and stakeholder communications.
Benefits
- Equity as part of your total compensation package
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- A 401(k) plan (and 2% company match)
- Flexible Paid Time Off (PTO)
- Quarterly stipend for perks and benefits that matter most to you
- Tuition reimbursement to support your ongoing learning and development
- Subscription to Calm
