Patient Services Representative - Orthopedic and Sports Care
EvergreenHealthKirkland, Washington, United States
Posted December 12, 2025
44280 - 70860 USD year
Full Time
About the Company
EvergreenHealth is a public hospital district serving north King and south Snohomish counties since 1972. With two hospitals and numerous practices, they offer a wide range of services including primary care, urgent care, emergency care, and specialized treatments like cancer care and neurosciences. Known for their advanced and personalized medicine, EvergreenHealth also emphasizes community health outreach and education programs.
Job Description
The Patient Services Representative serves as the first point-of-contact for patients in a fast-paced clinical environment, utilizing exceptional customer service skills to coordinate care and provide an excellent patient experience.
Requirements
- High School diploma or equivalent
- 1 year of experience in a customer service role
- Excellent interpersonal communication skills
- Ability to problem solve, stay calm under pressure, and present oneself in a pleasant and professional manner
- Strong written communication skills
- Ability to work independently, show initiative, and work productively within a team environment
Benefits
- Medical, vision and dental insurance
- On-demand virtual health care
- Health Savings Account
- Flexible Spending Account
- Life and disability insurance
- Retirement plans 457(b) and 401(a) with employer contribution
- Tuition assistance for undergraduate and graduate degrees
- Federal Public Service Loan Forgiveness program
- Paid Time Off/Vacation
- Extended Illness Bank/Sick Leave
- Paid holidays
- Voluntary hospital indemnity insurance
- Voluntary identity theft protection
- Voluntary legal insurance
- Pay in lieu of benefits premium program
- Free parking
- Commuter benefits
- Cafeteria & Gift Shop Discount