Digital Delivery Analyst

The Digital Services Analyst is responsible for providing support to all users across the Euromonitor digital product portfolio, including Passport, Passport Account Management, Via and Euromonitor.com. The role involves resolving issues, providing training, and maintaining documentation to ensure high-quality support services.

Requirements

• Excellent communication skills – both verbal and written English & Lithuanian
• Strong organizational skills
• Can collaborate well with a team
• Demonstrated experience of providing high quality customer support
• Experience supporting digital products in a commercial environment
• Knowledge of MS Office/Outlook

Benefits

• Competitive salaries
• Enhanced healthcare and pensions
• Generous holiday allowances
• Hybrid working
• Core Hours policy allowing flexible start and finish times to each day