Customer Support Representative (Remote)

eCom Babes is seeking a dedicated Customer Support Representative to join their passionate team. This fully remote role involves being the first point of contact for clients and students, providing excellent customer experiences and resolving technical issues related to their platform and courses. The role emphasizes collaboration with internal teams and a positive customer experience.

Requirements

• Proven experience in a customer support role, preferably within the online education or eCommerce industries
• Familiarity with customer service software and tools
• Strong written and verbal communication skills
• Empathetic and patient attitude towards customers
• Ability to work independently and manage your time effectively
• Excellent problem-solving skills and attention to detail
• Passionate about helping others and creating a positive customer experience
• Fluent in English
• Reliable internet connection and access to a computer