Customer Support Representative (Remote)

eCom Babes empowers women to build online businesses through their educational platform. They are seeking a dedicated Customer Support Representative for a fully remote role, responsible for providing excellent customer experiences, resolving inquiries, and contributing to a positive brand reputation. The role involves collaboration with internal teams and a commitment to customer satisfaction.

Requirements

• Proven experience in a customer support role, preferably within the online education or eCommerce industries
• Familiarity with customer service software and tools
• Strong written and verbal communication skills
• Empathetic and patient attitude towards customers
• Ability to work independently and manage time effectively
• Excellent problem-solving skills and attention to detail
• Fluent in English
• Reliable internet connection and access to a computer