Telematics & EV Chargers Product Specialist
Element Fleet ManagementMexico City, Mexico City, Mexico
Posted September 10, 2025
Full Time
About the Company
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience.
Job Description
Join Element Fleet Management and be part of a team that's re-defining the fleet management industry. As a Telematics & EV Chargers Product Specialist, you'll be focused on processing operational requests, managing telematics installations, and providing exceptional customer service.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Business Administration, Engineering, or equivalent experience
- At least 3 years of experience in Customer Service, Project Manager, and Telematic services
- Proficient SQL skills and some familiarity with coding languages
- Knowledge of the automotive industry and basic automotive technical knowledge
- Fluent English: +80%
- Experience working with Key Performance Indicators
- Customer service experience
- Experience with troubleshooting technical issues
- Critical urgency mindset
- Knowledge analyzing large amounts of data and identifying trends
- Strong data & analytical skills with the ability to solve technical problems
- Highly organized and able to manage multiple tasks simultaneously
- Communication and relationship management skills
- Teamwork, cooperation, and proactive mindset
Benefits
- Comprehensive health and welfare benefits
- Paid time-off programs (vacation, sick leave, and holidays)