QA Engineer
EdgeTierDublin, Ireland • Barcelona, Catalonia, Spain
Posted February 16, 2026
Full Time
About the Company
EdgeTier transforms customer support into an insights engine by applying proprietary generative AI and NLP models to analyze every interaction in real time. The platform surfaces actionable insights—root cause analysis, trend detection, and sentiment metrics—that enable agents to resolve issues faster and elevate CSAT. By delivering data-driven intelligence to support teams and the broader organization, EdgeTier helps brands like Abercrombie & Fitch, TUI Global, Belmond, and Kaizen Gaming create measurable efficiencies and loyalty. Recognized in Deloitte's Technology Fast 50 and Sifted Europe's Fastest-Growing Startups, EdgeTier stands out for its AI-powered quality assurance, agent assistance, and enterprise-scale analytics. This combination positions EdgeTier as a leading partner for customer-experience leaders seeking continuous improvement.
Job Description
EdgeTier is hiring a QA Engineer to join their team in Dublin, Spain, and remotely. The role involves balancing hands-on exploratory testing with building and scaling automation, and shaping the company's QA approach. Must-have experience includes 4+ years of QA or software testing experience, strong experience with test automation, and solid understanding of QA methodologies.
Requirements
- Own and evolve the test automation strategy, primarily using Playwright (TypeScript)
- Build and maintain scalable, reliable automated test suites integrated into CI/CD pipelines
- Perform exploratory and manual testing to uncover edge cases and ensure product quality
- Work closely with engineers, product managers, and the QA Lead to embed quality throughout the software development lifecycle
- Identify, debug, and reduce flaky tests, improving reliability and feedback speed
- Contribute to test strategy, quality metrics, and release confidence
- Champion shift-left practices, helping teams catch issues earlier in development
- Participate in team rituals—planning, standups, reviews—bringing a quality-first mindset
Benefits
- Generous share options
- Bonus structure
- Keep Growing budget of €2,000 annually to spend on professional growth and learning
- Health insurance
- Bike-to-work scheme
- Company-matched pension plan (for Ireland-based employees)
- 23 days of annual leave in addition to annual company shut-down days
- Fully paid sabbatical after 4 years of service
- Increasing leave entitlements with continued tenure
