Customer Service Representative
EcoShield Pest SolutionsMissouri, United States
Posted November 7, 2025
Full Time
About the Company
EcoShield is one of the fastest-growing pest control companies in the country, with a mission to create the world’s happiest family and spread happiness by delivering exceptional experiences to customers, employees, partners, and communities.
Job Description
The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company. The CSR works closely with internal teams to deliver exceptional customer service and ensure operational efficiency, both locally and in coordination with the centralized Customer Care Center.
Requirements
- High School Diploma or GED, preferred
- 6+ months of customer service experience and/or conflict resolution, including phone, email, and SMS communication
- Strong communication skills to interact with clients and provide customer service
Benefits
- Weekly Pay – get paid every Friday!
- Paid sick and vacation time along with 10 company-paid holidays
- Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA)
- Short-term and long-term disability coverage, plus voluntary life insurance
- 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%
- Access to the Employee Assistance Program (EAP)
- Discounted pest control services for employees and their friends/family
