Customer Service Representative
EcoShield Pest SolutionsMinnesota, United States
Posted December 8, 2025
34000 - 38000 USD year
Full Time
About the Company
EcoShield is a pest control company that aims to create the world's happiest family by delivering exceptional experiences to customers, employees, partners, and communities.
Job Description
The Customer Service Representative is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company. The CSR works closely with internal teams to deliver exceptional customer service and ensure operational efficiency.
Requirements
- High School Diploma or GED, preferred
- 6+ months of customer service experience and/or conflict resolution, including phone, email, and SMS communication
- Strong communication skills to interact with clients and provide customer service
Benefits
- Paid sick and vacation time
- 10 company-paid holidays
- Comprehensive medical, dental, and vision insurance options
- Short-term and long-term disability coverage
- Voluntary life insurance
- 401(k) with a competitive match
- Access to the Employee Assistance Program (EAP)
- Discounted pest control services for employees and their friends/family
