Customer Service Representative
EcoShield Pest SolutionsIllinois, United States
Posted November 21, 2025
32400 - 32400 USD year
Full Time
About the Company
EcoShield Pest Solutions is dedicated to providing effective pest control services while prioritizing customer satisfaction and environmental responsibility. Our team focuses on solving pest problems to create safe, comfortable homes for our clients. What sets us apart is our commitment to using eco-friendly methods that protect both people and the planet.
Job Description
The Customer Service Representative is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company. The CSR works closely with internal teams to deliver exceptional customer service and ensure operational efficiency.
Requirements
- High School Diploma or GED, preferred.
- 6+ months of customer service experience and/or conflict resolution, including phone, email, and SMS communication.
- Strong communication skills to interact with clients and provide customer service.
Benefits
- Paid sick and vacation time
- 10 company-paid holidays
- Comprehensive medical, dental, and vision insurance options
- Short-term and long-term disability coverage
- 401(k) with a competitive match
- Access to the Employee Assistance Program (EAP)
- Discounted pest control services for employees and their friends/family
