The Regional Head, Global Transaction Banking (CESA Anglophone) will lead the region's Global Transaction Banking franchise, delivering cash management, trade finance, payments and liquidity solutions to corporate and institutional clients. The role requires driving fee income growth, enhancing product capabilities, ensuring operational excellence and positioning the bank as the partner of choice for transaction banking services.
Requirements
- Develop and execute the regional GTB strategy to grow fee income, transaction volumes and product penetration
- Set financial and non-financial targets, monitor performance against budgets and implement actions to close gaps
- Drive pricing strategies, product profitability analysis and cross-sell initiatives to optimise revenue and return on capital
- Collaborate with corporate banking teams to originate transaction banking mandates and integrate GTB solutions in client proposals
- Manage the GTB pipeline and product portfolio, ensuring a balanced mix of traditional and innovative solutions aligned with market needs
- Ensure delivery of superior service quality with high reliability, speed and accuracy across all transaction banking products
- Lead client engagement activities including product presentations, workshops and solution design sessions
- Actively solicit client feedback, monitor customer satisfaction and implement service improvements
- Champion a client-centric culture within GTB and instil awareness of client needs across operations and technology partners
- Develop value propositions tailored to industry segments and evolving client expectations
- Build and lead a high-performing GTB team including product managers, sales specialists and implementation managers
- Provide coaching, mentorship and development opportunities to enhance technical and leadership skills
- Foster collaboration between GTB, client coverage, technology and operations to ensure seamless delivery
- Set clear objectives, measure performance and manage rewards in line with the bank's policies
- Promote innovation, diversity and ethical conduct within the team
- Ensure robust operational processes, risk management and controls across product origination, client onboarding and transaction execution
- Monitor regulatory requirements related to trade sanctions, AML/KYC, import/export rules and ensure full compliance
- Work with operations and technology to streamline processes, reduce turnaround times and minimise error rates
- Oversee product documentation, policies and procedures, updating them to reflect regulatory or market changes
- Lead the implementation of new systems and platforms that enhance client experience and internal efficiency
- Drive digital transformation initiatives including electronic platforms, API banking, virtual accounts and e-invoicing
- Identify partnership opportunities with fintechs, payment networks and trade platforms to extend service offerings
- Develop new products such as supply chain finance, receivables financing and sustainability-linked trade solutions
- Engage regulators, industry bodies and professional associations to shape market infrastructure and standards
- Align GTB strategy with the bank's ESG agenda and support clients in their sustainability journeys
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
- Inclusive and diverse workplace
- Equal opportunities for all
