Process Manager
eClerxPune, Maharashtra, India
Posted October 8, 2025
Full Time
About the Company
eClerx is a productized services company offering a wide range of solutions including financial services, digital analytics, CRM, and knowledge process outsourcing. With a focus on combining people, technology, and domain expertise, eClerx aims to set industry benchmarks for client service and innovation in technology, data analytics, and process management.
Job Description
This Process Manager position at FCC in Pune, Maharashtra, India requires a candidate with in-depth knowledge of the process area and experience in KYC, AML, Due Diligence. The role involves identifying discrepancies, proposing solutions, leading teams, and ensuring adherence to processes. It emphasizes strong communication and problem-solving skills.
Requirements
- Strong business understanding of finance industry (KYC lifecycle, AML, Due Diligence)
- Knowledge of KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation
- Ability to extract information from data and derive insights
- Knowledge of ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries
- Strong numbers skills and analytical abilities
- Strong communication and interpersonal skills
- Good with PowerPoint, MS Word, and MS Excel
Benefits
- Equal Opportunity Employer
- Professional Development