Senior Technical Account Manager
EBANXParaná, Brazil
Posted October 7, 2025
Full Time
About the Company
EBANX is a leading international payment processing company founded in 2012, connecting rising markets through payments to empower Latin Americans and Africans. With over 200 payment methods and services like cross-border processing, FX solutions, and remittance, EBANX has enabled global companies such as Airbnb and Spotify to expand into new regions. Headquartered in Curitiba, Brazil, the company operates worldwide, offering a distinctive range of financial services tailored for emerging markets.
Job Description
EBANX is a fast-growing fintech company connecting leading global companies with millions of consumers across 29 countries. They are seeking a Senior Technical Account Manager to support merchants with ongoing issues, lead meetings, and drive product improvements. The role requires a data-driven mindset, strong communication skills, and a proactive approach to problem-solving.
Requirements
- Outstanding data-driven mindset and problem-solving skills
- Accountability for dealing with simultaneous problems in different areas
- Experience in a fast-paced, data-driven environment
- Organization and proactive mind
- Experience presenting and conducting meetings
- Excellent Microsoft PowerPoint and Excel skills
- Advanced English (for merchant interactions)
- Excellent communication skills
- Bonus points: Experience with SQL and BI knowledge, payments market experience, broad understanding of technical concepts and payment processing.
Benefits
- WAVES Program
- Meal/Food Allowance
- EBANX Education
- EBANX Skills
- Language Classes
- EBANX Health
- EBANX Family
- Life Insurance
- Transportation Assistance
- Flexible Working Hours
- Birthday off
- Semi-Flexible Hours
- Year-End Recess
- Wellbeing program
- Blue Club
- Follow us on LinkedIn and check out our Instagram
