IT Support (m/w/d) 1st & 2nd Level

We are looking for an IT Support (m/w/d) 1st & 2nd Level for our headquarters in the Cologne Ring as of July 1, 2026. The job offers analysis, processing, and troubleshooting of IT issues and service requests, support for hardware, software, and network problems, and creation, maintenance, and documentation of tickets in the ticket system.

Requirements

• Completed training in the IT sector (e.g., system integration, IT system electronics, or comparable)
• Experience in IT support or help desk field
• Good knowledge in Microsoft environments (Windows, M365, Teams, Azure AD)

Benefits

• 300 EUR annual health budget and company pension scheme
• Climate-neutral mobility: Subsidy for job bike leasing and job ticket
• Discounted membership at Urban Sports Club