Customer Success Manager (m/w/x) im Saas-Bereich
DYMATRIX GmbHHamburg, Germany
Posted October 8, 2025
Full Time
About the Company
DYMATRIX is a leading German provider of customer-centric and intelligent marketing solutions. Specializing in big data, marketing automation, customer analytics, and business intelligence, the company offers comprehensive consulting, analysis, and implementation of intelligent software solutions. DYMATRIX stands out by providing an all-inclusive package that ensures automated, data-driven, and successful marketing outcomes for clients.
Job Description
CleverPush GmbH, a rapidly growing SaaS company based in Hamburg, is seeking a Customer Success Manager to focus on product development. The role involves customer retention management, support, problem-solving, onboarding, and gathering customer feedback to optimize solutions. The company is looking for an innovative and customer-focused individual who can thrive in a fast-paced, dynamic environment.
Requirements
- Customer management and customer support experience (advantage, not required)
- Experience with broad (digital) marketing knowledge (assumed)
- High customer orientation and strong communication skills
- Fluent in German and good English fluency
- High team ability, initiative, and organizational talent
- Confident and solution-oriented attitude
Benefits
- Attractive compensation package
- Unlimited full-time position
- Spenditcard
- Team events
- Fresh fruit, drinks
- Flat hierarchies
- Open communication
- Individual training
- Flexible working hours
- Work-from-home options
