Customer Success Manager

This Customer Success Manager position is focused on onboarding and implementing SaaS solutions for administrative and HR processes for a rapidly growing, client with over 7,500 clients worldwide. The role requires localization efforts, account management, and ensuring smooth software deployment in Germany, contributing to the continuous improvement of the consulting activities and customer experience. The ideal candidate will be a key player in the German market, with a proactive and flexible approach.

Requirements

• You have a background in HR (degree in HR / first work experience in HR).
• You have a Tech / SaaS affinity.
• A willingness to be a key player in this adventure, contributing to the German market's growth.
• Looking for a dynamic work environment with varied missions requiring versatility and organization.
• Native German speaker and proficient in English.
• Clear and structured oral and written communication.
• Taste for human contact and pedagogy.
• An aptitude for solving practical and sometimes technical problems.
• Familiarity with web technologies and their implementation.

Benefits

• Competitive salary
• Stimulating work environment
• Opportunities for development
• Supportive corporate culture