Customer Success Director - Financial Services (R-18514)
Dun & BradstreetLondon, England, United Kingdom
Posted October 21, 2025
Full Time
About the Company
Dun & Bradstreet is a leading global provider of business decisioning data and analytics, offering solutions that empower companies to enhance revenue, reduce costs, manage risks, and transform operations. With a focus on finance, credit risk, marketing, sales, and compliance, Dun & Bradstreet's Data Cloud delivers comprehensive insights across various industries. Since 1841, the company has been trusted by businesses of all sizes to make informed decisions and uncover opportunities.
Job Description
Dun & Bradstreet is seeking a Customer Success Director to lead and grow Enterprise Financial Services relationships. This role involves full lifecycle account management, driving adoption, ensuring client satisfaction, and contributing to strategic initiatives. The ideal candidate will act as a trusted advisor, leveraging D&B's data, insights, and innovation to help clients succeed.
Requirements
- 10+ years of experience working with large global enterprise clients
- Solid customer success experience with complex Enterprise solutions in the Financial services
- Proven track record in delivering retention results through successful client engagements
- Strong collaboration and influencing skills
- Client-centric approach
- Excellent communication and listening skills
- Innovative thinking
- Ownership mindset
- Continuous growth mindset
