Retail Sales Manager responsible for providing exceptional customer service, leading the store team, and maintaining a clean and organized store environment. Requires high school diploma or equivalent, retail experience preferred. Authorized to work in the United States without sponsorship.
Requirements
- Develop an exceptional familiarity of the Duluth brand and comprehensive product knowledge
- Lead the store team to provide solution-oriented, friendly service to customers
- Manage floor coverage to engage the customer and drive the Duluth experience
- Ensure customer profile information is accurately recorded
- Respond proactively, provide positive resolutions to customer concerns and be empowered to make decisions
- Maintain merchandise presentation according to Visual Merchandising standards
- Ensure the sales floor is customer ready
- Execute and supervise the handling of merchandise receipts and transfers
- Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area
- Provide clear and consistent feedback to employees on a regular basis
- Adhere to all company guidelines, policies and programs and sets a positive example
- Understand, execute and train all cash-handling and reporting functions
- Process all register functions and ensure they are followed in the store
- Ensure the store is secured and respond to any alarms as directed
- Ensure the safety of employees and customers and communicate concerns to Store Manager or Assistant Store Manager
Benefits
- Multiple Medical plan options
- Dental & Vision plans
- Medical and Dependent Care Flexible Spending Accounts
- Health Savings Account including company contributions
- Company paid Life Insurance and AD&D
- Company paid Short-Term Disability
- Other various voluntary benefits
- 401(k) Employer Match
- Parental Leave
- Paid holidays
- Generous Paid Time Off plan
- Daily pay available
- 40% Employee Discount
