AT&T Small Business Training Specialist
DSI SystemsRichardson, Texas, United States • United States
Posted September 22, 2025
Full Time
About the Company
DSI, a premier sales enablement partner, offers consumer and commercial selling opportunities in the indirect dealer space. We partner closely with our dealers on many levels: sales management and execution, product and offer training, marketing expertise, software solutions, engineering, and warehousing and logistics. We are dedicated to individualized service, strong product offerings, and a fast and efficient delivery system. DSI’s Territory Managers are spread across the country and their #1 priority is to help you grow your business. To begin a working relationship with DSI, retailers are invited to call (800) 888-8876 or visit DSI at www.dsisystemsinc.com.
Job Description
DSI is seeking an AT&T Contact Center Trainer for Small Business. The role involves delivering engaging training to agents, managing an agent learning library, and providing on-site training within a fast-paced contact center environment. DSI delivers comprehensive telecommunications services, including sales management, marketing support, and hardware logistics.
Requirements
- Handle inbound sales support calls
- Track customer inquiries and resolutions
- Manage agent-facing learning library
- Provide up-to-the-minute communication of changes in offers and updates
- Tackle mastery of knowledge of ever-changing offers, products, and services
- Maintain sales & training presentation materials
Benefits
- Medical, Dental, Vision, Disability, and Life insurance
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Profit Sharing Program
- 50% AT&T wireless discount
- Paid training
- Advancement opportunities