Product Support Associate - Remote

Join a dynamic team at DFIN and contribute to delivering innovative software and service solutions for financial reporting and capital markets transactions. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth.

Requirements

• Strong knowledge base of MAC and Windows operating systems
• Proficiency in MS Office applications
• Strong affinity for agile development practices
• Previous experience troubleshooting application-related problems
• Superior analytical and organizational skills
• Excellent written, oral communication skills and interpersonal skills
• Ability to present to an audience of varied skill sets
• Attention to detail
• Ability to work independently with minimum supervision and as part of a team
• Must be skilled at managing multiple priorities
• Must be able to work weekends and holidays
• Experience in the Financial Services industries preferred
• Software/Application support experience
• Experience supporting SaaS applications desired
• Passion for client service
• Conceptual understanding of Databases, Internet, XML, and other technical concepts

Benefits

• Competitive compensation
• Flexible workplace
• Comprehensive benefits
• Opportunities for professional growth