Associate Product Support Specialist
BuildoutChicago, Illinois, United States
Posted August 26, 2025
48000 - 55000 USD year
Full Time
About the Company
Buildout is a family of CRE software products and services designed to assist brokers in finding, winning, marketing, and transacting properties. Our core belief is that successful commercial real estate relies on broker expertise combined with advanced technology. As a result, Buildout has become essential for over 150,000+ brokers and investors, serving as their go-to solution for investment sales, lease brokering, CRM, and marketing automation.
Job Description
Buildout is seeking a proactive Associate Product Support Specialist to assist customers with resolving issues related to their native products. The role focuses on providing exceptional customer experience through one-on-one interactions, utilizing various communication methods, and contributing to documentation and process improvements. Buildout emphasizes a customer-centric, growth mindset and collaborative team environment.
Requirements
- Experience working in a customer-facing role
- Excellent written and verbal communication skills
- Strong problem-solving skills and time management skills
- Desire to learn and grow on the Product Support team
Benefits
- Impactful insurance and benefit options
- Flexible PTO
- Paid parental leave
- 401(k) with company match
- Wellness benefits
- Remote work reimbursement
- Company kickoff
- Challenging problems
