IT Corporate Technology Principal - Quote to Cash (Remote)

Join DFIN as an IT Corporate Technology Principal - Quote to Cash (Remote) to work on providing technical support and troubleshooting issues for Zuora Billing & Revenue software. Work with project managers and business users to identify and resolve issues, and stay up-to-date on operational initiatives with SaaS & ERP impact.

Requirements

• Apply creativity and technical expertise to create analytics solutions to business challenges
• Work with IT team members and Business Users to provide rapid and accurate analysis of issues in assigned systems
• Document responses and resolutions provided on issues identified, application bugs, reproduce, troubleshoot, resolve, and escalate to Zuora Support team
• Learn fast to understand DFIN Billing and Revenue process and take ownership of reported issues or new developments

Benefits

• Competitive compensation
• Flexible workplace
• Comprehensive benefits
• Opportunities for professional growth