Customer Success Manager - Mid-Market (f/m/d)
doinstructBerlin, Germany
Posted March 4, 2026
Full Time
About the Company
doinstruct is a start-up that values diversity, maximum transparency, and communication at eye level.
Job Description
We are looking for a Customer Success Manager who takes true ownership of outcomes, guiding customers from onboarding through renewal and expansion, with a focus on mid-market companies in Germany and EU/US.
Requirements
- Solid experience in Customer Success or related GTM roles, ideally in B2B SaaS
- Experience working with German Mittelstand companies
- Ability to communicate clearly, confidently, and concisely in German and English at a professional level
Benefits
- Positive working atmosphere
- Maximum transparency
- Communication at eye level
- Support for personal and professional development
