Customer Service Representative

DME Express is a medical supply company looking for a Customer Service Representative to perform various tasks related to in-house communications with patients and verification of third-party reimbursement.

Requirements

• Answer incoming calls regarding order placement, product problems, service questions, order status and general customer concerns.
• Enter online orders from various online systems into our operating system for processing.
• Respond to patient/client questions and problems.
• Maintain a high level of professionalism with customers and patients.
• Maintain a neat, clean personal appearance.
• Promote teamwork among co-workers.
• Work a flexible work schedule (including weekends) on a predetermined, rotating schedule.
• Demonstrate timeliness, courtesy, sincerity, and patience with dealing with customers and patients.
• Perform other duties as requested.

Benefits

• Medical
• Dental
• PTO
• 401k with company matching